How to get help

From Shalden to Selbourne and Four Marks to Froyle, Alton foodbank can help those in need in Alton and surrounding villages. If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for your circumstances, we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with  include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange to call the referral agency.

They will discuss your situation and supply you with a foodbank voucher or electronically send one to us where appropriate.

If you are in financial crisis and live in England or Wales, please call 0808 2082138 for free (open Monday to Friday, 9am-5pm) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

3. Any other questions?  

If you have any further questions email us on [email protected], or feel free to give us a call on 07773 034447.